Study: Low Income Areas Nearly 3x More Likely To Forgo Full Fibre Broadband

Full fibre broadband is rapidly being rolled out around the UK, and currently 85% of the country is able to access the technology.

However, in certain regions, only 20 to 25 percent of households have so far chosen to make the upgrade to full fibre – compared to more than 75 percent in other areas – leading to a significant digital divide across the UK.

Contents

The study

Nationally, full fibre broadband is available at 85% of addresses, and of these premises, 47% have made the switch.

But many areas of the country have full fibre take-up rates less than half of the national average.

We analysed Ofcom and ONS data to find out which parts of the UK are missing out on full fibre, and the reasons why these areas are choosing not to use the technology.

Findings

  • Local Authority Areas in the bottom 10% for per-person income were 2.8 times more likely than average to appear in the bottom 10% of areas for full-fibre take-up. In other words, people in lower-income areas are much less likely to be using full fibre broadband.
  • Urban areas are more likely to have low take-up, regardless of income levels, due to the availability of alternatives to full-fibre broadband such as Virgin Media cable technology.
  • Regardless of income, areas of the country with increased levels of broadband competition, such as through altnet providers, have higher rates of full-fibre adoption. This is most clearly seen in Northern Ireland, where the widespread availability of cheap full fibre broadband supplied by Fibrus has led to very high take-up rates.

Full fibre take-up map

UK full fibre broadband take-up map by local authority.

Data as of January 2026.

Why are certain areas missing out on full fibre?

We found there are two main reasons why people are failing to upgrade to full fibre broadband:

  1. In urban areas such as Oxford and central London, there is widespread availability of gigabit broadband delivered through technology types other than full fibre, such as hybrid fibre coaxial cable. In these regions, full fibre take-up has been limited due to the existing availability of fast broadband solutions.
  2. In lower-income areas such as Blackpool, West Dunbartonshire, and Dudley, where there are fewer altnets to choose from and less price competition, full fibre uptake rates are often around half of the national average due to affordability constraints.

“The digital divide is the biggest it has ever been in the UK,” said Tom Paton, founder of Broadband Savvy.

“With household living expenses constantly rising – including broadband contracts with their mid-contract price rises – we’re seeing more and more people struggle to afford fast broadband, including those that spend a lot of time online.”

“Certain parts of the country simply cannot afford to access full fibre broadband, and are stuck with antiquated copper technology or no broadband connection at all as a result.”

“The one saving grace for British consumers over the past decade has been broadband altnets, and the extremely discounted prices they’re currently offering. In certain areas, such as Northern Ireland and Hull, these companies have allowed people to access full fibre broadband for a much more reasonable price compared to what incumbent providers are charging.”

“However, once these altnet providers gain market share, it is likely they will begin raising prices to be more in line with the competition, again forcing hundreds of thousands of people to forgo fast broadband or cancel their connections altogether.”

While social tariffs offer a means for those on lower incomes to access fast broadband for a reasonable price, there remains a significant lack of awareness that these discounted plans exist.

“Last year it was estimated that billions of pounds of social tariff discounts were being missed out on due to a lack of awareness, and we believe that number is higher today. Approximately fifty percent of those eligible are unaware that they can get a discounted broadband plan using a social tariff.”

“Those on lower incomes need greater support to access the connectivity they need to work, learn, and keep in touch with friends and loved ones in the modern age. The first step must be to raise awareness of social tariffs – we think that providers should be required to advertise these packages prominently on their website, rather than leaving them buried deep on a page that can’t be found without searching specifically for it.”

Full data

Local authorityFull-fibre take-upHousehold income per personNational household income rank
Kensington and Chelsea19%£96,578Top 1%
Isles of Scilly20%£24,821Top 27%
Blackpool22%£17,413Bottom 7%
Oxford22%£22,868Top 37%
West Dunbartonshire23%£17,602Bottom 9%
Islington24%£38,628Top 2%
Southend-on-Sea24%£22,919Top 37%
Dudley25%£17,644Bottom 10%
Gloucester25%£18,485Bottom 22%
Camden26%£58,440Top 1%
Enfield26%£25,516Top 22%
Harlow26%£19,127Bottom 28%
North East Lincolnshire26%£18,139Bottom 16%
Tamworth27%£18,159Bottom 17%
Redcar and Cleveland28%£17,686Bottom 11%
Brighton and Hove29%£26,461Top 19%
Gateshead29%£17,600Bottom 9%
Surrey Heath29%£30,451Top 9%
Ashfield31%£17,016Bottom 6%
Inverclyde31%£18,982Bottom 27%
Lincoln31%£16,215Bottom 3%
Luton31%£17,944Bottom 13%
West Northamptonshire31%£22,575Top 41%
Leicester32%£15,075Bottom 1%
Newcastle-under-Lyme32%£19,836Bottom 34%
Plymouth32%£18,677Bottom 23%
Blackburn with Darwen33%£15,884Bottom 2%
Crawley33%£19,881Bottom 35%
Oadby and Wigston33%£19,996Bottom 36%
Rushmoor33%£20,955Bottom 45%
Stoke-on-Trent33%£15,900Bottom 2%
Woking33%£29,827Top 10%
Bournemouth, Christchurch and Poole34%£23,108Top 35%
Cambridge34%£23,855Top 32%
Havant34%£22,106Top 45%
Nottingham34%£15,434Bottom 1%
Portsmouth34%£19,388Bottom 30%
Calderdale35%£19,489Bottom 32%
Charnwood35%£20,143Bottom 37%
Mid Suffolk35%£22,826Top 38%
Wolverhampton35%£16,987Bottom 5%
Bolton36%£17,977Bottom 14%
Castle Point36%£23,389Top 34%
Dundee City36%£17,653Bottom 10%
East Lothian36%£23,988Top 32%
Haringey36%£33,461Top 5%
North Norfolk36%£21,953Top 47%
Winchester36%£29,584Top 11%
Barnsley37%£18,427Bottom 20%
Birmingham37%£16,950Bottom 5%
Brent37%£27,434Top 16%
Croydon37%£25,169Top 24%
Ealing37%£27,679Top 16%
Hackney37%£31,388Top 7%
Preston37%£17,243Bottom 6%
South Ayrshire37%£20,983Bottom 46%
Stevenage37%£20,606Bottom 43%
Warwick37%£25,770Top 21%
Broxbourne38%£24,071Top 31%
Hartlepool38%£17,992Bottom 15%
Mansfield38%£17,950Bottom 14%
North Lincolnshire38%£18,195Bottom 18%
Renfrewshire38%£18,905Bottom 25%
Richmond upon Thames38%£45,752Top 1%
South Holland38%£19,391Bottom 30%
St. Helens38%£18,157Bottom 17%
York38%£21,981Top 46%
Bradford39%£16,274Bottom 3%
Cheltenham39%£24,110Top 30%
Colchester39%£21,583Top 48%
Falkirk39%£19,559Bottom 32%
Hertsmere39%£33,768Top 4%
Hounslow39%£26,491Top 18%
Mole Valley39%£35,330Top 3%
Neath Port Talbot39%£17,612Bottom 9%
Bath and North East Somerset40%£24,779Top 27%
Blaby40%£19,762Bottom 34%
City of Edinburgh40%£26,565Top 18%
Hammersmith and Fulham40%£44,541Top 2%
Melton40%£22,755Top 40%
North Lanarkshire40%£18,143Bottom 16%
Sandwell40%£15,305Bottom 1%
Sefton40%£20,208Bottom 38%
Sunderland40%£17,458Bottom 7%
Telford and Wrekin40%£18,679Bottom 23%
Wigan40%£17,798Bottom 11%
Angus41%£20,352Bottom 40%
Boston41%£18,332Bottom 19%
Burnley41%£15,732Bottom 1%
East Hampshire41%£28,944Top 13%
East Renfrewshire41%£24,829Top 27%
East Staffordshire41%£19,203Bottom 29%
Fareham41%£24,075Top 31%
Gosport41%£20,007Bottom 37%
Hart41%£30,226Top 9%
Hinckley and Bosworth41%£20,823Bottom 45%
Ipswich41%£18,240Bottom 18%
Kingston upon Thames41%£31,129Top 8%
North Yorkshire41%£24,277Top 29%
Rochdale41%£16,872Bottom 4%
Staffordshire Moorlands41%£20,962Bottom 45%
Stockport41%£23,192Top 35%
Barnet42%£33,730Top 4%
Bromley42%£30,888Top 9%
Derby42%£17,294Bottom 6%
East Lindsey42%£19,807Bottom 34%
Havering42%£24,913Top 26%
Lambeth42%£32,669Top 6%
New Forest42%£26,570Top 18%
Reading42%£22,779Top 39%
Bristol, City of43%£22,465Top 41%
Broxtowe43%£19,700Bottom 33%
Darlington43%£19,056Bottom 27%
Erewash43%£19,431Bottom 31%
Gedling43%£20,690Bottom 43%
Glasgow City43%£18,571Bottom 22%
High Peak43%£21,573Top 49%
Lewisham43%£27,282Top 16%
Medway43%£21,277Bottom 49%
Na h-Eileanan Siar43%£20,233Bottom 39%
Newark and Sherwood43%£22,051Top 45%
North West Leicestershire43%£20,754Bottom 44%
Solihull43%£24,228Top 29%
Stroud43%£25,260Top 24%
Swansea43%£17,978Bottom 14%
Trafford43%£25,802Top 21%
Windsor and Maidenhead43%£34,929Top 4%
Cumberland44%£19,333Bottom 30%
Great Yarmouth44%£18,815Bottom 25%
Guildford44%£32,201Top 7%
Halton44%£19,124Bottom 28%
North Devon44%£21,259Bottom 49%
Rotherham44%£17,739Bottom 11%
South Lanarkshire44%£20,445Bottom 41%
South Staffordshire44%£23,710Top 32%
South Tyneside44%£17,654Bottom 10%
Watford44%£23,518Top 34%
Arun45%£23,068Top 36%
Buckinghamshire45%£30,659Top 9%
Cardiff45%£19,106Bottom 27%
Derbyshire Dales45%£26,870Top 17%
Dorset45%£24,156Top 30%
Fenland45%£19,121Bottom 27%
Forest of Dean45%£20,545Bottom 42%
Harrow45%£28,501Top 14%
Hillingdon45%£23,695Top 33%
Liverpool45%£17,408Bottom 7%
Manchester45%£17,615Bottom 9%
Nuneaton and Bedworth45%£18,577Bottom 22%
Redditch45%£20,555Bottom 42%
South Oxfordshire45%£31,132Top 8%
Stockton-on-Tees45%£18,608Bottom 23%
Walsall45%£16,853Bottom 4%
Warrington45%£22,152Top 44%
Wyre Forest45%£21,072Bottom 47%
Adur46%£21,774Top 48%
Babergh46%£24,841Top 26%
Gravesham46%£22,535Top 41%
Newport46%£17,558Bottom 8%
Orkney Islands46%£21,132Bottom 47%
Pembrokeshire46%£19,125Bottom 28%
South Derbyshire46%£21,190Bottom 48%
Welwyn Hatfield46%£25,371Top 23%
Wokingham46%£28,641Top 13%
Bedford47%£22,414Top 42%
Belfast47%£18,276Bottom 19%
Dacorum47%£27,834Top 15%
Hastings47%£20,007Bottom 37%
Highland47%£21,303Bottom 50%
Hyndburn47%£15,780Bottom 2%
Kirklees47%£18,272Bottom 19%
Lewes47%£25,890Top 20%
Newcastle upon Tyne47%£18,136Bottom 16%
Rhondda Cynon Taf47%£17,281Bottom 6%
Slough47%£19,590Bottom 32%
South Hams47%£26,872Top 17%
Waltham Forest47%£25,878Top 21%
Worthing47%£23,051Top 36%
Bolsover48%£17,866Bottom 12%
Broadland48%£22,208Top 44%
Dartford48%£22,763Top 39%
Folkestone and Hythe48%£22,951Top 37%
King's Lynn and West Norfolk48%£20,369Bottom 40%
North Hertfordshire48%£26,787Top 17%
North Tyneside48%£19,171Bottom 29%
Pendle48%£16,896Bottom 5%
Rossendale48%£19,396Bottom 31%
Rother48%£24,725Top 28%
Runnymede48%£28,789Top 13%
Rutland48%£28,090Top 15%
Southampton48%£18,758Bottom 24%
St Albans48%£35,264Top 3%
Stafford48%£22,155Top 44%
Sutton48%£25,097Top 24%
Waverley48%£36,306Top 3%
Basildon49%£22,236Top 43%
Bassetlaw49%£19,662Bottom 32%
Dumfries and Galloway49%£20,326Bottom 39%
Epping Forest49%£33,619Top 5%
Exeter49%£18,724Bottom 24%
Mid Devon49%£22,116Top 45%
Northumberland49%£21,359Middle
Reigate and Banstead49%£29,893Top 10%
Rushcliffe49%£25,560Top 22%
Shetland Islands49%£22,025Top 46%
Torfaen49%£17,410Bottom 7%
Westminster49%£69,058Top 1%
Argyll and Bute50%£20,701Bottom 43%
Bracknell Forest50%£24,923Top 26%
Braintree50%£23,345Top 34%
Chesterfield50%£18,333Bottom 20%
County Durham50%£17,904Bottom 12%
East Hertfordshire50%£29,761Top 10%
Elmbridge50%£44,307Top 2%
Huntingdonshire50%£22,317Top 43%
Isle of Wight50%£20,749Bottom 44%
Knowsley50%£17,832Bottom 12%
Leeds50%£19,965Bottom 35%
Merton50%£33,360Top 5%
North Northamptonshire50%£20,629Bottom 43%
North Warwickshire50%£20,460Bottom 42%
South Norfolk50%£22,787Top 39%
Tameside50%£17,472Bottom 8%
Tandridge50%£31,686Top 7%
Thurrock50%£21,329Bottom 50%
Torridge50%£20,407Bottom 41%
Wandsworth50%£43,701Top 2%
Eastbourne51%£21,980Top 47%
Harborough51%£26,213Top 19%
Norwich51%£17,993Bottom 15%
Oldham51%£16,499Bottom 3%
Peterborough51%£18,604Bottom 22%
Salford51%£19,395Bottom 31%
Sheffield51%£17,955Bottom 14%
Somerset51%£22,231Top 43%
Spelthorne51%£26,351Top 19%
Teignbridge51%£22,824Top 38%
Torbay51%£19,990Bottom 36%
Central Bedfordshire52%£23,579Top 34%
Gwynedd52%£17,905Bottom 13%
Maidstone52%£23,766Top 32%
Perth and Kinross52%£22,833Top 38%
Redbridge52%£25,089Top 25%
Rugby52%£21,409Top 50%
Scottish Borders52%£21,187Bottom 47%
South Cambridgeshire52%£29,050Top 12%
Test Valley52%£26,074Top 20%
Uttlesford52%£29,456Top 11%
West Berkshire52%£28,281Top 14%
West Oxfordshire52%£28,583Top 14%
West Suffolk52%£21,196Bottom 48%
Wychavon52%£24,466Top 28%
Chelmsford53%£25,662Top 22%
Chichester53%£29,357Top 12%
Cotswold53%£33,334Top 6%
East Dunbartonshire53%£25,270Top 23%
Fife53%£19,314Bottom 30%
Isle of Anglesey53%£19,184Bottom 29%
North Kesteven53%£20,318Bottom 39%
North Somerset53%£24,330Top 29%
Shropshire53%£21,441Top 50%
South Kesteven53%£22,864Top 37%
Tendring53%£21,099Bottom 47%
Tewkesbury53%£22,620Top 40%
Amber Valley54%£20,715Bottom 44%
Bexley54%£24,374Top 28%
Blaenau Gwent54%£15,568Bottom 1%
City of London54%£138,081Top 1%
Doncaster54%£18,280Bottom 19%
Dover54%£21,980Top 47%
Eastleigh54%£22,117Top 45%
Monmouthshire54%£24,081Top 31%
North East Derbyshire54%£20,421Bottom 41%
Sevenoaks54%£33,984Top 4%
Southwark54%£31,897Top 7%
Swindon54%£20,370Bottom 40%
Three Rivers54%£32,449Top 6%
Tonbridge and Malling54%£26,584Top 17%
Vale of White Horse54%£26,435Top 19%
Wiltshire54%£24,212Top 30%
Wrexham54%£18,457Bottom 21%
Basingstoke and Deane55%£25,531Top 22%
Canterbury55%£21,999Top 46%
Chorley55%£21,244Bottom 49%
Greenwich55%£26,020Top 20%
Lichfield55%£24,765Top 27%
Ceredigion56%£17,838Bottom 12%
Cherwell56%£24,927Top 25%
East Cambridgeshire56%£25,083Top 25%
Herefordshire, County of56%£22,726Top 40%
Newham56%£22,357Top 42%
North Ayrshire56%£18,353Bottom 20%
Powys56%£19,772Bottom 34%
Tunbridge Wells56%£30,906Top 8%
Vale of Glamorgan56%£22,364Top 42%
West Devon56%£21,775Top 47%
West Lindsey56%£21,580Top 48%
Westmorland and Furness56%£23,103Top 36%
Cornwall57%£21,235Bottom 48%
Middlesbrough57%£16,670Bottom 4%
Rochford57%£24,217Top 30%
South Ribble57%£20,187Bottom 38%
Stratford-on-Avon57%£29,741Top 11%
Wirral57%£20,043Bottom 37%
Brentwood58%£32,465Top 6%
Bury58%£20,278Bottom 39%
Cannock Chase58%£18,225Bottom 18%
Cheshire East58%£25,982Top 20%
Stirling58%£22,756Top 40%
Tower Hamlets58%£29,182Top 12%
West Lancashire58%£21,486Top 49%
Aberdeen City59%£21,004Bottom 46%
Barking and Dagenham59%£19,246Bottom 29%
Bridgend59%£18,193Bottom 17%
East Ayrshire59%£18,961Bottom 26%
Epsom and Ewell59%£29,476Top 11%
Horsham59%£29,440Top 12%
Thanet59%£21,235Bottom 48%
West Lothian59%£20,355Bottom 40%
Ashford60%£23,708Top 33%
Coventry60%£17,772Bottom 11%
Lancaster60%£18,434Bottom 21%
Wakefield60%£18,860Bottom 25%
Wealden60%£27,916Top 15%
Aberdeenshire61%£23,174Top 35%
Breckland61%£19,999Bottom 36%
Carmarthenshire61%£18,179Bottom 17%
East Riding of Yorkshire61%£21,547Top 49%
Bromsgrove62%£25,342Top 23%
East Devon62%£23,635Top 33%
Mid Ulster62%£18,468Bottom 21%
Caerphilly63%£17,914Bottom 13%
Cheshire West and Chester63%£22,376Top 42%
Fermanagh and Omagh63%£18,127Bottom 16%
Conwy64%£19,749Bottom 33%
Derry City and Strabane64%£17,520Bottom 8%
Lisburn and Castlereagh64%£20,450Bottom 42%
Malvern Hills64%£24,945Top 25%
Merthyr Tydfil64%£16,621Bottom 4%
Moray64%£19,844Bottom 35%
South Gloucestershire64%£23,233Top 35%
Swale64%£21,612Top 48%
Wyre64%£20,813Bottom 45%
Maldon65%£25,116Top 24%
Clackmannanshire66%£19,846Bottom 35%
Worcester66%£18,889Bottom 25%
Antrim and Newtownabbey67%£18,925Bottom 26%
Denbighshire67%£18,717Bottom 24%
Ribble Valley67%£27,425Top 16%
East Suffolk68%£22,763Top 39%
Fylde68%£24,259Top 29%
Mid Sussex68%£28,210Top 14%
Midlothian70%£20,997Bottom 46%
Causeway Coast and Glens71%£18,911Bottom 26%
Flintshire71%£19,723Bottom 33%
Milton Keynes72%£22,330Top 43%
Newry, Mourne and Down72%£18,073Bottom 15%
Armagh City, Banbridge and Craigavon73%£18,389Bottom 20%
Mid and East Antrim74%£18,813Bottom 24%
Ards and North Down75%£20,166Bottom 38%
Kingston upon Hull, City of78%£15,818Bottom 2%

Methodology

We used Ofcom Connected Nations data from January 2026 to map full fibre adoption rates across each Local Authority District (LAD) in the UK.

For each LAD, we compared the number of premises that had taken up full fibre with the number of premises where full fibre was available, to calculate a take-up rate in each region.

We assessed average income levels in each LAD using the Office for National Statistics’ Gross Disposable Household Income (GDHI) metric. GDHI estimates the amount of money households have available to spend or save after taxes, benefits, and other income adjustments, giving a measurement of the average annual income of each household in a given area. We used the per-person version of this metric released by ONS to assess individual income levels in each region.

Each LAD was ranked based on its full fibre take-up percentage from low to high. The distribution was then compared against GDHI values to assess the correlation between full fibre take-up and household income levels in each district.

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